Shipping Timeframe
We strive to process and ship all orders within 2-3 business days from the date of purchase. Delivery times for domestic orders are as follows:

Domestic Orders (India): Delivery typically takes 5-7 business days.

Please note that delivery times may vary depending on external factors such as weather conditions, holidays, or carrier delays.

Shipping Costs
Shipping fees are calculated based on the weight and destination of your order. The final shipping cost will be displayed at checkout before you complete your purchase.

Domestic Shipping:
We offer free shipping on orders above ₹999.

Order Processing and Dispatch
Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.

Once your order has been dispatched, you will receive an email with tracking information (if applicable) to monitor your order’s progress.

Tracking Your Order
Once your order is dispatched, you will receive a tracking number (if available). You can track your order by visiting the carrier’s website and entering your tracking number.

If you have trouble tracking your order, please feel free to contact us at enquiry@houseofowlet.com.

Shipping Restrictions
At this time, we only ship within India. We do not offer international shipping.

Lost or Damaged Items
If your item is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will investigate the issue and either issue a refund or send a replacement, depending on the situation.

For damaged items, please provide photos to assist us in processing the claim.

Address Issues
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders that are undeliverable or delayed due to incorrect or incomplete address details. If you notice an error after placing your order, please contact us immediately so we can assist you in updating it before dispatch.

Shipping Insurance
For valuable items, we recommend purchasing shipping insurance at checkout, as we cannot guarantee delivery for items lost or damaged during transit.

Need Help?
If you have any questions or need assistance with your order, please reach out to us at enquiry@houseofowlet.com. We are happy to help!