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House of Owlet by Sleeping Owls
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Returns & Exchanges

Sale Items

Sale items are non-refundable.

Exchanges

We have a 5-day replacement policy, which means you have 5 days after receiving your item to request a replacement provided there is any defect in the product.

To be eligible for a replacement, your product needs to be in the same condition that you have received it, unused with tags, and in its original packaging. Also, the proof of purchase or receipt needs to be there.

To start a replacement, you can contact us at 8700159440 or mail at contact@houseofowlet.in.

If your replacement gets accepted, we will send you instructions on where and how to send the package. However, the return shipping cost will be borne by you only.

Damages and Issues

Please check your shipment upon reception and contact us within 24 hours if the product is damaged, defective, or if you receive the wrong item, so that we can elevate the issue and correct it.

‘Damage’ does not include any issue related to the product pertaining to the print or design purchased.

Non-Returnable Items

Outside India Orders

No replacement or returns.

Cancellation

House of Owlet holds the sole discretion to determine whether a cancellation is possible or not.

Shipping Returns

To return items, send them to:
Plot-257, Udyog Vihar Industrial Area Phase VI, Sector 37, Gurugram, Haryana 122001.

You are responsible for return shipping costs. Shipping charges are non-refundable, and the original shipping cost will be deducted from your refund.

Need Help?

For questions or concerns, contact us at contact@houseofowlet.in or 8700159440.